Trial Class Information (PS-GD)

Posted on 16 December 202227 February 2024Categories How To

Thank you for booking a trial class at Simply Ballet

You should have received a confirmation email for your booking.  (If you can’t find it – please check your spam folder).  This will have your class date, time and level.  There is also a link to complete any remaining details we might need before your trial class.

Here’s everything you need to know before coming to your trial class

Finding the Studio

Classes are held at King George Hall, 4A Koongarra Court, Magill 5072. There is free parking available onsite.  Aim to get to the studio around 5-10 mins before the start of your class if possible.  The closet bus stops are Stop 23 – Moules Rd and Stop 24 – Glen Stuart Rd.

Enter through the door closest to the car park, next to the sign.  Come through to the dressing room, which is the stage area of the hall – you can wait here if a previous class is still running. 

You might want to take a moment to take your child to the toilet before class begins.  You can also help them put on their dance shoes (if you have some). When it’s time for class to start, your teacher will come and collect your child from the waiting room.  They should take their bag into the dance studio with them. 

If your child is nervous or has trouble settling, you may come in to the studio with them to begin.  Most children are soon absorbed in the excitement of dancing with their new friends, and you can return to the dressing room to wait.

While your child is in class we can answer any questions you may have, and we can chat through things like Sports Vouchers, Uniform and class options.  After class, please come through the studio to collect your child and exit the hall via the side door.

What should my child wear?

If your child already has dancewear, whatever coloured leotard and tights/socks you already have is fine.  

If your child doesn’t have any dancewear – wear clothes that will allow their arms and legs to move freely and doesn’t cover their feet such as; 

  • Shorts, Leggings, or footless tights
  • Fitted T-shirt or singlet
  • Cotton socks (not synthetic, as they are generally too slippery)

Ballet Shoes are available to purchase at the studio, but cotton socks are perfectly fine for your trial class. 

Hair

Hair should be be secured in a way that it will not move during class, especially during bending or turning movements.  This applies for both male and female students.  A ponytail is usually not sufficient for this so you may want to consider a bun, a braid with the end pinned up, or another style. 

If you don’t know how to do a ballet bun, that’s ok – wrap a ponytail around its own elastic a few times and secure with some bobby pins or another elastic.

What if my child cries, runs around, or is nervous?

(Dance To Your Own Tune and above only)

Rest assured, our teachers are trained and experienced in dealing with this.  In most instances the teacher will be able to re-engage your child quickly with an exciting activity.  We ask that you avoid trying to intervene as it can disrupt other students.  If we are not able to settle your child, we will bring them out to you or an assistant with sit quietly with them at the side of the room.  Sometimes it can take a week or two for some students to feel comfortable – this is normal for ages 6 and under.

Is there anything else I need to bring?

If your child’s class is 45 minutes or longer, we suggest they have a small water bottle.  In hot weather students are required to have their own drink bottle as per our hot weather policy.  In 30 minute classes a drink bottle is generally not needed.

COVID, Coughs, and Colds

Simply Ballet is a COVID-safe environment and at times has students in class who may be vulnerable to illness. 

Barres are cleaned between each class and hand sanitizer is available in all areas.  Please make use of hand sanitizer and wipes as needed.  Students are encouraged to wash their hands before and after class and may wear a mask in class if they want.

We ask that you or your child do not attend if you are unwell for any reason.  Just get in contact to reschedule your trial class.

We enjoyed the trial class – what do I do now?

That’s great news!  Welcome to the family.

Just let us know that you would like to go ahead with classes and we can complete your enrolment from our end.  We’ll send you details on how to claim your Sports Voucher for up to $100 towards your fees (if eligible).  You can then attend the next available class.

We look forward to having you along to experience Simply Ballet for yourself and if you have any questions in the meantime just contact us

We look forward to meeting you at the studio soon to start your ballet adventure!

Kind regards,

The Simply Ballet Team

Trial Class Information (OD)

Posted on 16 December 202227 February 2024Categories How To

Thank you for booking a trial class at Simply Ballet

You should have received a confirmation email for your booking.  (If you can’t find it – please check your spam folder).  This will have your class date, time and level.  There is also a link to complete any remaining details we might need before your trial class.

Here’s everything you need to know before coming to your trial class

Finding the Studio

Classes are held at King George Hall, 4A Koongarra Court, Magill 5072. There is free parking available onsite.  The closet bus stops are Stop 23 – Moules Rd, and Stop 24 – Glen Stuart Rd. 

Aim to get to the studio around 5-10 mins before the start of your class if possible, especially if you need to get changed.  There are toilets and changerooms onsite, but no showers.

Enter through the door closest to the car park, next to the sign.  Come through to the dressing room, which is the stage area of the hall – you can wait here if a previous class is still running.  If you’re feeling a bit nervous, watch our Welcome Video here

When it’s time for class, come down the stairs and into the studio.  Bring your bag into the dance studio with you, and don’t forget to silence your phone.

After class, your teacher can answer any quick questions, and we will get in contact in the following few days to see how your trial class went and answer any more questions you may have.  After class, please exit the hall via the side door.

What Do I Wear?

There is no official dress code in the Open Division at Simply Ballet – so, wear whatever you feel comfortable in.  If you already have dancewear, whatever combination and colour of leotard, skirt, tights/socks etc. you already have is fine.   Other people prefer gym or yoga wear.

If you don’t have any activewear – wear clothes that will allow your body, arms, and legs to move freely and doesn’t cover your feet such as shorts, leggings, or footless tights.  A Fitted T-shirt or singlet is fine, and cotton socks for your feet (not synthetic, as they are generally too slippery)

Ballet Shoes are available to purchase at the studio, but cotton socks are perfectly fine for your trial class. 

Hair

Hair should be be secured in a way that it will not move during class, especially during bending or turning movements.  This applies for both male and female students.  A ponytail is usually not sufficient for this so you may want to consider a bun, a braid with the end pinned up, or another style.  For medium length hair you can’t get into a ponytail, a headband is a great solution. 

If you don’t know how to do a ballet bun, that’s ok – wrap a ponytail around its own elastic a few times and secure with some bobby pins or another elastic.

Is there anything else I need to bring?

If your class is 1 hour or longer, we suggest having a water bottle to drink from.  Adults may also like to bring a hand towel if you’re worried about sweat.  In hot weather students are required to have their own drink bottle as per our hot weather policy.  Filtered water is available onsite.

COVID, Coughs, and Colds

Simply Ballet is a COVID-safe environment and at times has students in class who may be vulnerable to illness. 

Barres are cleaned between each class and hand sanitizer is available in all areas.  Please make use of hand sanitizer and wipes as needed.  Students are encouraged to wash their hands before and after class.  You are welcome to wear a mask in class if you want.

We ask that you do not attend class if you are unwell for any reason.  Just get in contact to reschedule your trial class.

I enjoyed my trial class and want to continue – what do I do now?

That’s great news!  Welcome to the family. 

Once you’ve decided on your preferred booking option, just let us know by email, text or phone and we can complete your enrolment for you.  You can then attend the next available class and keep being inspired as you learn.

If we’ve forgotten anything, or you have any other questions please check the full trial class pack in your email.  

We look forward to having you along to experience Simply Ballet for yourself and if you have any questions in the meantime just contact us

We look forward to meeting you at the studio soon to start your ballet adventure!

Kind regards,

The Simply Ballet Team

Customer Portal

Posted on 1 March 202127 February 2024Categories How To, Simply Ballet News

Your Customer Portal

Your customer portal is the go-to place to find most administration things you need at Simply Ballet.  It’s your own personal log-in where you can update your details, see your invoices, notify us of an absence, or book a make-up class.

You can access your customer portal here

The first time you log-in you will need to set a password

How to notify an absence

It’s never nice to have to miss a ballet class – but in the event you have to, you can notify Simply Ballet of an absence through your customer portal log-in

  1. Log in to your portal
  2. Click on Classes > Notify Absences
  3. Find the date or class you will be absent from and click Notify Absence and follow the prompts

Watch the video below for step-by-step instructions

How to book an Open Division Class

If you have purchased a class card and wish to book in for a class, you can do so through your Customer Portal

  1. Log in to your portal
  2. Click on Classes > Add Enrollments
  3. Select the student you wish to enroll using the top right hand corner drop down menu, and click ‘OK’
  4. Find the date or class you wish to attend and click Add
  5. Select the date/time you wish to take your class and follow the prompts to checkout
Watch the video below for step-by-step instructions

How to book a make-up class

What is a make-up class? Well, in the unfortunate situation where you have to miss a class you are entitled to a make-up class within 90 days.  This is a class you can take as a replacement for the missed class at either another time, or another level if appropriate.  Click here for our full Simply Ballet Make-up Class Policy

  1. Log in to your portal
  2. Select your student (if more than one student)
  3. Click on Classes > Book Make-ups
  4. Find the date or class you wish to attend as your make-up class and click Book Make-up
  5. Select the date/time you wish to take your make-up class and follow the prompts 
Watch the video below for step-by-step instructions

What else can I do in my customer portal?

  • Update personal details and emergency contact
  • Update students details
  • Update your direct debit details
  • View past and future invoices
  • Enrol in classes
  • Change you notification settings
  • Email Simply Ballet directly

and more!

Have questions? Just contact us and we’re happy to help.