Your customer portal is the go-to place to find most administration things you need at Simply Ballet. It’s your own personal log-in where you can update your details, see your invoices, notify us of an absence, or book a make-up class.
The first time you log-in you will need to set a password
How to notify an absence
It’s never nice to have to miss a ballet class – but in the event you have to, you can notify Simply Ballet of an absence through your customer portal log-in
Log in to your portal
Click on Classes > Notify Absences
Find the date or class you will be absent from and click Notify Absence and follow the prompts
Watch the video below for step-by-step instructions
How to book an Open Division Class
If you have purchased a class card and wish to book in for a class, you can do so through your Customer Portal
Log in to your portal
Click on Classes > Add Enrollments
Select the student you wish to enroll using the top right hand corner drop down menu, and click ‘OK’
Find the date or class you wish to attend and click Add
Select the date/time you wish to take your class and follow the prompts to checkout
Watch the video below for step-by-step instructions
How to book a make-up class
What is a make-up class? Well, in the unfortunate situation where you have to miss a class you are entitled to a make-up class within 90 days. This is a class you can take as a replacement for the missed class at either another time, or another level if appropriate. Click here for our full Simply Ballet Make-up Class Policy
Log in to your portal
Select your student (if more than one student)
Click on Classes > Book Make-ups
Find the date or class you wish to attend as your make-up class and click Book Make-up
Select the date/time you wish to take your make-up class and follow the prompts
Watch the video below for step-by-step instructions
What else can I do in my customer portal?
Update personal details and emergency contact
Update students details
Update your direct debit details
View past and future invoices
Enrol in classes
Change you notification settings
Email Simply Ballet directly
and more!
Have questions? Just contact us and we’re happy to help.