Your Customer Portal
Your customer portal is the go-to place to find most administration things you need at Simply Ballet. It’s your own personal log-in where you can update your details, see your invoices, notify us of an absence, or book a make-up class.
You can access your customer portal here
The first time you log-in you will need to set a password
How to notify an absence
It’s never nice to have to miss a ballet class – but in the event you have to, you can notify Simply Ballet of an absence through your customer portal log-in
- Log in to your portal
- Click on Classes > Notify Absences
- Find the date or class you will be absent from and click Notify Absence and follow the prompts
Watch the video below for step-by-step instructions
How to book an Open Division Class
If you have purchased a class card and wish to book in for a class, you can do so through your Customer Portal
- Log in to your portal
- Click on Classes > Add Enrollments
- Select the student you wish to enroll using the top right hand corner drop down menu, and click ‘OK’
- Find the date or class you wish to attend and click Add
- Select the date/time you wish to take your class and follow the prompts to checkout
How to book a make-up class
What is a make-up class? Well, in the unfortunate situation where you have to miss a class you are entitled to a make-up class within 90 days. This is a class you can take as a replacement for the missed class at either another time, or another level if appropriate. Click here for our full Simply Ballet Make-up Class Policy
- Log in to your portal
- Select your student (if more than one student)
- Click on Classes > Book Make-ups
- Find the date or class you wish to attend as your make-up class and click Book Make-up
- Select the date/time you wish to take your make-up class and follow the prompts
What else can I do in my customer portal?
- Update personal details and emergency contact
- Update students details
- Update your direct debit details
- View past and future invoices
- Enrol in classes
- Change you notification settings
- Email Simply Ballet directly
and more!
Have questions? Just contact us and we’re happy to help.





